I have found that Hospital Administrators typically understand the value Video Remote Interpreting brings to their patients. It is typically an immediate connection like telephone interpretation but an experience that is much more like in person than over the telephone. However, hospitals are always under budget pressures so the question is often: “How does Video […]
View Post Medical Interpreting, Remote Interpreting, Video Remote Interpreting, VRISometime in 2013 I predict there will be a product/service that is a combination of video remote interpreting and machine translation. First, lets define the terms and give examples of machine translation and remote interpreting. As a primer, I encourage reading this recent article by Barry Slaughter Olsen on technology in the world of interpretation. […]
View Post Medical Interpreting, Remote Interpreting, Video Conference, Video Conferencing Technology, Video Remote Interpreting, Vidyo, VRIThe assumption is that agencies want to provide VRI. As I have said in previous posts, the basic business reason to provide VRI is that if you don’t—someone else will—and those VRI calls will likely reduce your in-person business. There are other reasons as well:
View Post Medical Interpreting, Remote Interpreting, Video Conference, Video Remote Interpreting, VRIWhat does the new SVC standard in video conferencing mean to the Video Remote Interpreting (VRI) market? Old standard problem Customer locations such as Hospitals have to install special networks such as MPLS. This is expensive and an added burden to the Hospital IT staff. SVC improvement No special network is required. Use the existing […]
View Post SVC, Video Conferencing Technology, Vidyo, VRISoltrite to power video conferencing for Minnesota State wide initiative to provide guidance on children’s mental health The Minnesota Department of Human Services has entered into a two-year contract with the Mayo Clinic to provide expert guidance to pediatricians and other primary care providers who prescribe psychotropic medications for children. The new service is referred […]
View Post Call Center, Medical Interpreting, TelepsychiatryTop 10 things to look for in Video Remote Interpreting (VRI) technology 1. What happens to your VRI session when available bandwidth drops considerably at the interpreter or client location? a. The video connection drops or the video image distorts. Or… b. The video automatically adjusts and varies the […]
View Post Remote Interpreting, See Speak, Video Remote Interpreting, VRIWhy Video Remote Interpreting (VRI)? Different Approaches to VRI In this blog post we will cover two topics: Why VRI? The different approaches possible to provide VRI We will cover these topics first from the perspective of the organization that needs to provide interpretive services (e.g. hospital or government service), and then from the perspective […]
View Post Medical Interpreting, Video Conference, Video Conferencing Systems, Video Remote Interpreting, VRII have recently had a few conversations about the FDA and whether See Speak, our Video Remote Interpreting Service, must be certified by the FDA. Nothing like the prospect of getting sidewise with the federal government to grab your attention! Following is a review of the issues at hand. My disclaimer is that I’m not […]
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