Feature: Cloud based service. No capital equipment to purchase. Benefit: Easy to pilot, easy to implement, low start up costs. Feature: Create a unique experience before your competition does. Benefit: Sell more while improving the brand image. Feature: No integration with external telephone or call center system. Benefit: Lowers cost. Reduces complexity. Speeds implementation. Feature: Uses Vidyo technology to power the video chat/conference. Best performance over the internet. Works with a wide variety of hardware end points. Benefit: Picture quality superb with good internet service and acceptable when internet slows down. Benefit: Lower costs by Vidyo software running on existing Kiosk hardware.
Feature: Make your best resources available to all your customers. Benefit: Sell more and provide a much higher level of customer service. Feature: Integrates with any content management software. Benefit: Lowers cost. Speeds implementation. Feature: Agents can be located anywhere. Call Center, corporate office, home or any combination. Benefit: Flexibilty. Lower cost.