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Posts tagged "Video Conference"

Home» Posts tagged "Video Conference"

Video remote interpreting married with machine translation

Posted on November 21, 2012 by Apham Nnaji in Video Remote Interpreting, VRI No Comments

Sometime in 2013 I predict there will be a product/service that is a combination of video remote interpreting and machine translation.  First, lets define the terms and give examples of machine translation and remote interpreting.  As a primer, I encourage reading this recent article by Barry Slaughter Olsen on technology in the world of interpretation. […]

View Post Medical Interpreting, Remote Interpreting, Video Conference, Video Conferencing Technology, Video Remote Interpreting, Vidyo, VRI

How to record a video call

Posted on November 8, 2012 by Apham Nnaji in Video Conference No Comments

There are many reasons for recording video calls.  Here are just a few: The video call is a meeting of some type and sometimes not everyone can make the meeting.  This let’s those who could not attend see and hear what was discussed. The video call is being used for a very special purpose, perhaps […]

View Post Video Chat, Video Conference, Video Conferencing Systems, Video Conferencing Technology

How does a mid sized interpretation company serving a local or regional market provide Video Remote Interpreting (VRI)?

Posted on August 30, 2012 by Apham Nnaji in Video Remote Interpreting No Comments

The assumption is that agencies want to provide VRI. As I have said in previous posts, the basic business reason to provide VRI is that if you don’t—someone else will—and those VRI calls will likely reduce your in-person business. There are other reasons as well:

View Post Medical Interpreting, Remote Interpreting, Video Conference, Video Remote Interpreting, VRI

Why Video Remote Interpreting (VRI)?

Posted on May 17, 2012 by Apham Nnaji in Video Remote Interpreting 1 Comment

Why Video Remote Interpreting (VRI)? Different Approaches to VRI In this blog post we will cover two topics: Why VRI? The different approaches possible to provide VRI We will cover these topics first from the perspective of the organization that needs to provide interpretive services (e.g. hospital or government service), and then from the perspective […]

View Post Medical Interpreting, Video Conference, Video Conferencing Systems, Video Remote Interpreting, VRI

Where is Video ACD?

Posted on May 11, 2012 by Apham Nnaji in Video Call Center No Comments

Long ago it was the norm for pretty much any telephone system, premise based or hosted, to offer some type of Automatic Call Distribution (ACD).  Yes, the capabilities varied greatly but the basic function has been around for decades….  Call one telephone number and you automatically get routed to a particular person/agent who is prepared […]

View Post Video ACD, Video Call Center, Video Chat, Video Conference, Video Kiosk, Video Remote Interpreting

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