One of the limitations of video calling/conferencing today is that it is designed around the premise that you know exactly who you want to call or you are calling into a group meeting. Many times you don’t know the exact person you want to speak with. You just want to speak with a knowledgeable person who can help you. Like an 800 number in the telephone world going to a call center. But now you want it to be over video and not just a telephone call. Previously this was very difficult to do technically and exceptionally expensive. Soltrite has solved this challenge with our new service known as instant video expert. From a PC, Mac, or windows tablet a person initiatives a request for a video conversation. We rout that request to the agent(s) that are best qualified and a video connection is established. Here are just a few of the applications we could now meet.
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